Join one of Israel’s largest and most successful automotive companies, known for its innovation, nationwide reach, and commitment to exceptional customer service. We are looking for a professional and service-oriented IT Support Technician to provide high-quality technical assistance to our employees.
Join one of Israel’s largest and most successful automotive companies, known for its innovation, nationwide reach, and commitment to exceptional customer service.
We are looking for a professional and service-oriented IT Support Technician to provide high-quality technical assistance to our employees.
What You'll Do:
• Provide courteous and patient telephone support and remote technical solutions to employees
• Troubleshoot software and hardware issues in a Windows environment (desktops and laptops)
• Install, configure, and maintain Windows 10/11 operating systems
• Connect computers to wired and wireless networks
• Install and configure peripheral devices such as monitors, printers, scanners, and multimedia equipment
• Perform software installations and ongoing maintenance of workstations
• Document incidents and actions in the ticketing system
Qualifications:
• Previous experience in technical support for end-users – face-to-face and/or over the phone
• In-depth knowledge of Windows 10/11 operating systems
• Experience in software installation and troubleshooting for computers and peripheral equipment
• Basic networking knowledge (including wireless connectivity)
• Strong customer service orientation, positive attitude, patience, and ability to work with diverse users
• High sense of responsibility, organizational skills, and ability to manage multiple tasks simultaneously
Additional Info:
• Full-time position
