Help Desk Technician

Join one of Israel's leading vehicle and mobility organizations as a Help Desk Technician, providing hands- on technical support that keeps employees across the organization working without interruption. A great fit if you enjoy solving real problems for real users, every day.

What You'll Do

• Provide day-to-day technical support to employees across a large organizational user base.
• Manage users and permissions in Active Directory and Exchange.
• Troubleshoot issues in operating systems, Office applications, Citrix, and additional enterprise systems.
• Respond to incoming user requests and resolve hardware and software faults end to end.

Requirements

• 1+ year of experience providing IT support in an organizational environment - Must
• Hands-on experience with Windows, Office, Active Directory and Exchange
• Familiarity with Citrix - Advantage
• Strong service orientation and ability to work independently